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20.1.4 Closing an Inquiry

If the problem you inquired about has been solved or your question answered, or if you no longer have that problem, you can close the corresponding inquiry:

  1. Click "Back to Inquiry History" on top of your "New Inquiry" screen.
  2. Click on the ID number of the inquiry you want to close.
  3. Click "[ Close Inquiry ]" under the "Inquiry ID" heading.
  4. You will get to the "Inquiry History" page; the status of the inquiry you just closed will read: "Closed by Member". You can go back to the "New Inquiry" pageby clicking "[ Submit a New Inquiry ]" on the top of the page.

Written on 2004-10-21 10:16:27 and updated on 2005-03-17 04:03:19.