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20.1.5 Reopening an Inquiry

To reopen a closed inquiry:

  1. Click "Back to Inquiry History" on the top of your "New Inquiry" page.
  2. Click on the ID number of the inquiry you want to reopen.
  3. Click "[ Reopen Inquiry ]" under the "Inquiry ID" heading.
  4. You will see the inquiry details page with the inquiry status changed. To return to the "Inquiry History" page, click "Back to Inquiry History" on the page top.

Written on 2004-10-21 10:17:20 and updated on 2005-03-17 04:03:40.